They use automated systems to send reminders via SMS, email, or phone calls to reduce no-shows.
Conducting follow-up calls to assess post-treatment recovery and schedule subsequent visits if necessary.
Distributing educational brochures, links, and materials through various channels to enhance patient knowledge.
Handling incoming patient queries through emails, phone calls, or chat systems to provide prompt responses.
Implementing surveys and collecting patient feedback to identify areas for service improvement.
Operating patient portals to update medical information, share health tips, and communicate directly with patients.
Performing routine wellness calls or messages to check on patients' health and remind them of necessary health screenings.
Planning and organizing health seminars, workshops, and community health events.
Tracking patient medication and treatment adherence using specialized software.
Coordinating swift communication and logistics during patient emergencies to facilitate immediate care.