Wishup vs VA Care Healthcare Virtual Assistants - Who Offers More Value for Your Money?
Wishup and VA Care virtual assistants take different approaches. We break down the differences in pricing, flexibility, and task coverage so you can choose the better healthcare VA service.

When Dr. Aleksandra Gajer brought a virtual assistant onboard, her clinic's operations got streamlined. She was finally free to do what she loved (care for patients) without drowning in emails, vendor follow-ups, or admin overload.
That’s the power of a good virtual assistant (VA).
And if you're in the healthcare world, you’ve likely stumbled across VA Care and Wishup while looking for healthcare virtual assistant support. But which one truly delivers? Let’s break it down.
Service Comparison: An Overview
Here’s a simple feature-wise comparison between Wishup and VA Care to get started with.
Wishup - VA Care Alternative for Healthcare Virtual Assistants
Wishup is a reliable alternative to VA Care virtual assistants for healthcare, based on the success rate since its inception.
- ✅ 99% reliability rate in meeting deadlines.
- ✅ Saved 850000+ hours for busy entrepreneurs.
- ✅ 2000+ tasks managed monthly.
- ✅ 1500+ high-ownership virtual assistants to choose from.
- ✅ Top 0.1% talent that’s ready to start.
- ✅ 55+ industries served like healthcare, real estate, eCommerce etc.
- ✅ Expertly aligned with 900+ global founders in 2025.
- ✅ 98.8% client satisfaction rate.
Wishup VAs Behind the Scenes of a $2M NIH-Funded COVID-19 Study
Big things are happening at Lactiga Inc. — a biotech company on the frontlines of innovation. They're developing a promising therapy, LCTG-001, to help treat COVID-19, in partnership with the Icahn School of Medicine at Mount Sinai. With infectious disease expert Dr. Rebecca Powell leading the charge and a $2 million NIH grant backing the research, the science is moving full steam ahead.
But let’s not forget the behind-the-scenes hustle. For Dr. Rikin Mehta, Lactiga’s co-founder, keeping up with research, partnerships, and regulatory hurdles was already a full plate. He didn’t need admin tasks piling on. That’s where Wishup came in. With a skilled healthcare virtual assistant handling scheduling, inboxes, follow-ups, and operations, Dr. Mehta could stay laser-focused on the big-picture work. Because even in cutting-edge science, having the right support makes all the difference.

How Fast Can You Hire a Virtual Assistant for Healthcare?
When your clinic is swamped, every minute counts. You don’t have weeks to train someone. You need a fully trained assistant who is familiar with HIPAA regulations and can hit the ground running.
Wishup: Get a Healthcare Virtual Assistant in Just 60 Minutes
Need help today? Wishup makes it happen. Their process is lightning-fast:
- Pick your VA from pre-vetted, healthcare-trained candidates.
- Onboard in 60 minutes. Yes, really. No endless paperwork, no waiting.
- Start delegating tasks immediately like billing, scheduling, EHR management, you name it.
It’s like having an emergency backup for your team, ready at a moment’s notice.
VA.Care: No Clear Timeline (Proceed with Caution)
VA Care doesn’t advertise how long onboarding takes. Could it be a day? A week? Nobody knows. If you’re drowning in patient charts and need help now, that uncertainty is a major red flag.
The Verdict?
Wishup Delivers—Before VA Care even gets started. Fast-track your hiring with Wishup and get a medical VA within the hour. With VA Care, you might still be waiting by the time your next patient walks in. Why wait when you can have a pro in under an hour?
Who Brings the Best Talent?
When you’re hiring a virtual assistant for your healthcare practice, you need the best of the best. Someone who handles EHR systems like a pro, and communicates like they’ve been in the clinic for years. So, who gives such quality virtual assistants?
Wishup: Only the Top 0.1% Make the Cut
Wishup doesn’t mess around when it comes to hiring. They reject 999 out of 1,000 applicants. Yes, you read that right. Only the most skilled, experienced, and reliable candidates get through. That means you’re not just getting a VA; you’re getting a highly trained expert who:
✅ Familiar with HIPAA & PHI compliance – No guesswork, no risks.
✅ Masters EHR systems – They’ll navigate your software like they built it.
✅ Communicates clearly & professionally – No awkward misunderstandings.
✅ Thrives under pressure – Because healthcare doesn’t have "slow days."
VA Care Virtual Assistants: What’s Their Standard?
Here’s the thing—VA Care doesn’t really tell you how they hire or train their VAs. There’s no info on their screening process or experience level. It’s a mystery box. Are they great? Maybe. But do you want to take that gamble with your patients’ data and your clinic’s efficiency?
The Verdict? Wishup Wins - Hands Down. If you want proven, elite-level talent, Wishup’s the clear choice. With VA Care, you’re rolling the dice. And when it comes to your practice, you deserve certainty, not surprises.
Are They Trained on Healthcare + Tech Tools?
Today’s medical practices run on software, automation, and AI. So you need someone who already knows them well.
Wishup VAs = Tech-Savvy Healthcare Pros
Wishup’s healthcare VAs aren’t just trained—they’re power users of the tools that keep your practice running smoothly. They’re fluent in:
🔹 50+ AI tools – Like ChatGPT, Jasper, and more (for smarter patient comms, documentation, and admin tasks).
🔹 70+ no-code platforms – Zapier, Notion, Airtable, Trello (to automate workflows and cut manual busywork).

🔹 Top healthcare software – Kareo, Athenahealth, TheraNest, Epic, and others (so they can jump into your EHR on Day 1).

This isn’t just about knowing how to use tools. It’s about working faster, smarter, and with fewer errors.
VA Care Virtual Assistants: No Transparency on Tech Skills
VA Care doesn’t list which (if any) tools their VAs are trained on. Can they handle your EHR? Do they know automation? Are they comfortable with AI? It’s a guessing game. And when you’re dealing with patient data and billing, that’s a risk you shouldn’t take.
The Verdict? Wishup VAs Are Plug-and-Play Tech Wizards.
kip the training headaches. Wishup’s VAs come ready with real-world tech expertise, while VA Care leaves you wondering if they can even log in.
What’s the Price Tag? Let’s Break It Down
Especially when you’re hiring help for your medical practice, pricing should be straightforward. You need clarity, flexibility, and real value, not vague numbers with fine print.
Cost of VA Care Healthcare Virtual Assistants: Weekly Charges, Unclear Terms
VA Care offers three plans, billed weekly (which can get messy for budgeting):
- VA Lite: $280/week($1,120/month)
- VA Essential: $380/week($1,520/month)
- VA Scribe: $430/week($1,720/month)
VA Care locks clients into rigid weekly packages — $280, $380, or $430 per week — tied directly to 40-hour blocks, regardless of whether a client needs 10 hours or 30. That means:
- You pay for 40 hours even if you only need 15.
- No part-time or on-demand options — not great for lean teams or solo doctors.
- Scaling up or down based on workload isn't easy. It’s all-or-nothing.
This setup may work for large practices with predictable workflows, but it's not ideal for small clinics, growing startups, or solo practitioners who need flexible support that adjusts with their needs.
Wishup’s Pricing: Straightforward, No Surprises
Wishup keeps it simple with clear monthly plans (no weekly billing headaches) for both part-time and full-time virtual assistants:
- Part-time (20 hrs/week): $999/month
- Full-time (40 hrs/week): $1,799/month
And here’s the best part:
✅ No hidden fees - What you see is what you pay.
✅ No long-term contracts - Cancel anytime.
✅ Free tools & support included - No extra charges for software or training.

The Verdict? Wishup Gives You More for Less.
VA Care’s pricing feels like a gamble, while Wishup delivers transparency, flexibility, and better value. Why overpay for uncertainty when you can get fair pricing with no surprises?
Who Can Do More, With Less Hand-Holding?
Wishup Healthcare VAs: Multi-Tasking Masters
Wishup’s healthcare VAs are built for versatility. Each assistant is rigorously trained to handle over 50 different tasks across scheduling, billing, insurance coordination, inbox management, EMR updates, virtual receptionist duties, and more. These VAs aren’t confined to narrow job descriptions — they adapt to the client’s workflow, take initiative, and can juggle multiple responsibilities without hand-holding. Whether you’re a solo practitioner or managing a multi-provider practice, you get a single point of contact who can seamlessly handle multiple aspects of your operations.
This multi-functional approach means fewer hires, less overhead, and smoother day-to-day execution. Instead of hiring separate VAs for scribing, admin, and scheduling, one Wishup VA can cover all those bases, and even help you automate repeat tasks, manage internal tools, and keep your back office running like a machine. With flexible onboarding, familiarity with HIPAA practices, and access to ongoing training, they’re not just assistants, they’re strategic extensions of your practice.
Here’s a glimpse of some of the tasks they perform:
60+ Tasks Performed by Wishup Medical Virtual Assistants
Check if this sounds like your wishlist.
🗂️ Administrative Tasks (27)
- Responding to patient portal messages
- Organizing patient files and lab records
- Handling medical records and chart requests
- Ordering clinical and office supplies
- Coordinating patient transportation
- Taking notes during medical meetings or huddles
- Collecting patient feedback and testimonials
- Answering patient phone calls and follow-ups
- Sending automated appointment reminders
- Entering patient demographics and form data
- Managing doctor’s consultation schedules
- Creating templates for SOAP notes, referrals, etc.
- Drafting and managing clinic correspondence
- Calling patients after missed appointments
- Registering new patients in the EMR
- Generating reports for patient volume or visit types
- Communicating with vendors for medical equipment
- Sending out patient satisfaction surveys
- Coordinating internal team training
- Managing patient waitlists efficiently
- Handling cancellations and rescheduling
- Facilitating communication with patient families
- Scheduling interpreters for non-English-speaking patients
- Setting up and managing doctor-patient meetings
- Renewing medical licenses and certifications
- Updating internal policies and protocols
- Scheduling shifts for medical staff and assistants
🩺 Clinical Support Tasks (17)
- Educating patients about diagnoses, treatments, and care plans
- Managing specialist referrals and coordination
- Coordinating post-visit continuity of care
- Documenting clinical notes, vitals, and patient progress
- Setting up and managing telehealth appointments
- Following up after discharges to check recovery status
- Updating the EHR with visit summaries and charts
- Scheduling procedures (e.g., X-rays, lab tests, minor surgeries)
- Monitoring patient adherence to care plans
- Assisting with basic clinical research documentation
- Compiling data for quality improvement reports
- Updating care protocols as per latest guidelines
- Tracking compliance with regulatory standards (e.g., HIPAA)
- Logging and escalating safety incidents or risks
- Collecting detailed patient history ahead of consultations
- Alerting on care gaps (e.g., overdue screenings or labs)
- Processing medical bills and payments
💰 Financial Tasks (21)
- Reconciling patient billing accounts
- Applying correct procedure and diagnosis codes
- Submitting insurance claims accurately
- Following up on unpaid patient balances
- Tracking clinic expenses and reimbursements
- Preparing monthly or quarterly clinic budgets
- Creating detailed financial reports
- Verifying insurance eligibility and coverage
- Managing contracts with insurance providers
- Handling insurance payer negotiations
- Forecasting clinic revenue and growth
- Organizing documentation for insurance audits
- Processing payroll for medical staff
- Managing accounts receivable (AR) workflows
- Updating procedure fee schedules
- Preparing applications for healthcare-related grants
- Organizing tax-related documentation
- Analyzing clinic financial performance
- Tracking budget variances and expenditure leaks
- Explaining insurance benefits to patients
- Keeping an eye on medical inventory levels
If you have a specific task that’s not found in the above list, get in touch with our virtual assistant managers.

VA.Care VAs: Undefined Roles
In comparison, VA Care uses a tiered pricing model with segmented services: Lite, Essential, and Scribe. Each plan lists specific tasks, but what’s missing is clarity around whether their VAs are cross-trained or specialized. For example, can a VA hired under the Lite plan grow into scribing or insurance coordination? Or would you need to upgrade — and possibly onboard someone new? It’s not clear. And in healthcare, where tasks overlap is common, that lack of flexibility could lead to confusion and inefficiencies.
This rigid structure also raises questions about scalability. If your needs change or your workflow expands, can the same VA adapt, or are you locked into a limited scope of support? Without transparency into the VA’s background, training, or ability to take on new responsibilities, the burden often falls back on the client to micromanage, retrain, or hire additional help. Compared to Wishup’s do-it-all assistants, VA Care’s offering leaves too many question marks.
Verdict: With Wishup, one VA = ten hats. With VA Care, the workload coverage is a mystery.
How Do You Track What Your Virtual Assistant Is Doing?
Hiring a VA shouldn’t feel like tossing tasks into a black hole and hoping they get done. You need to know what’s happening. What’s been finished, what’s pending, and what your VA is working on right now. Especially in a healthcare setting, where delays or miscommunication can lead to real problems.
So, how do Wishup and VA Care handle that?
Wishup: You Get a Full-Access Control Panel in Your Pocket
Wishup gives you a powerful tracking app — and not just any boring portal.
This thing is sleek. It’s mobile-friendly. And best of all? It’s free for clients (even though it’s worth $299/year).
Here’s what you can do with it:
- See what your VA is working on in real-time
- Track logged hours without nagging or emailing
- Use built-in chat to drop in a quick “Hey, can you update this too?”
- View task progress - what’s done, what’s pending, and what’s in progress
- Get automated reports so you’re never in the dark


Whether you’re in between patients or catching up after hours, this app keeps you in the loop without any extra effort. It’s like mission control for your VA — right on your phone.
VA.Care Virtual Assistants: A One-Sided Setup
VA Care doesn’t offer any client-facing platform or dashboard.
From what we know, they use a basic in-house tracking app — the kind that logs mouse movement and keyboard activity. But here's the catch: it’s only visible to them, not you.
So, unless you’re personally emailing or calling to check in, there’s really no way to see:
- What your VA is working on
- How long are tasks taking
- What’s getting done (or not)
It’s more of a “trust us, they’re working” situation. And that might be fine for some. But if you like visibility, it could get frustrating fast.
Verdict: Wishup Puts You in the Driver’s Seat
With Wishup, you’re always informed without micromanaging. VA Care, on the other hand, leaves you guessing — and in healthcare, that’s not a great place to be.

Need to Scale Fast? Here's How They Stack Up
Picture this: Your clinic is booming. Patients are rolling in, your calendar is packed, and you just launched a new service that’s taken off faster than expected. Amazing, right?
But also kind of chaotic.
Your one VA, who used to handle everything like a pro, is now juggling a million things. Tasks are slipping. Follow-ups are getting delayed. You know it’s time to bring in reinforcements. But how fast can you actually scale?
Let’s look at what Wishup and VA Care offer when it comes to growing your team.
Wishup: Bring in Backup in Under an Hour
Wishup makes scaling ridiculously easy because they know that when things are growing fast, you can’t afford to wait days (or weeks) to get help.
Here are the three ways you can grow your VA team with Wishup:
- Need someone right now?
Pick from their roster of pre-vetted, trained VAs and get one onboarded in 60 minutes. You’ll literally have a second pair of hands before your next patient visit ends. - Prefer to interview first?
No problem. Your dedicated account manager will set up intro calls so you can pick the VA who feels like the best fit. No pressure, just support. - Not sure what kind of help you need?
Wishup’s team will actually help you figure it out. Whether it's admin, billing, tech tasks, or all three, they'll recommend the right VA (or combo) based on your workload.
Bottom line: Whether you need one more VA or three, Wishup makes it feel easy. No backlogs. No delays. Just quick, seamless scaling.
VA Care Healthcare Virtual Assistants: No Clarity on Scaling
Unfortunately, VA Care doesn’t share much about how (or how fast) you can scale.
There’s no info on:
- Whether they have VAs on standby
- How long it takes to onboard multiple assistants
- What to do if your VA gets overloaded
Which can be a real concern if you're in growth mode and need to move fast. Because let’s face it — in a busy clinic, waiting around isn’t really an option.
Verdict: Wishup Makes Scaling Simple. VA Care Leaves You Guessing. If your operations are expanding and you need to bring in extra help — fast — Wishup gives you a game plan. VA Care? Not so much. In high-growth mode, that clarity (or lack of it) makes all the difference.
What If It Doesn’t Work Out?
Hiring a virtual assistant is a big decision. You’re trusting someone to step into the inner workings of your practice, handle sensitive tasks, and make your life easier.
But what if things don’t click?
Maybe the VA’s communication style doesn’t match yours. Maybe they’re just not as fast or proactive as you’d hoped. Or maybe your needs shift mid-week, and suddenly the role you hired for isn’t what you actually need.
Totally normal. It happens. The question is - can you back out if it does?
Wishup: Full Refund. No Drama.
Wishup makes this whole process feel safe by offering a 7-day, no-questions-asked, money-back guarantee.
You get a full week to work with your VA and test the waters. Throw them into real tasks. See how they handle your inbox, scheduling, patient follow-ups — whatever’s on your plate.
And if it’s not the right fit? Just say the word. You’ll get a full refund. No awkward calls. No hoops to jump through. No "please explain why." Just... done.
That kind of policy says, “We’re confident you’ll love this — but we’ve got your back if you don’t.”

VA Care Healthcare VAs: You Pay, You Stay
Unfortunately, VA Care doesn’t mention any trial period, refund window, or satisfaction guarantee. Once you’ve paid, that’s it. You’re locked in.
No info on what happens if you’re unhappy with the service. No mention of a grace period to try things out. No clear escape route if something feels off.
That can be a risky move, especially in healthcare, where every team member plays a vital role and mistakes can be costly.
Verdict: Wishup Gives You Breathing Room. VA Care Doesn’t.
With Wishup, you get a safety net. With VA Care, you’re taking a leap with no harness. And when you're already juggling patients, admin, and compliance, that extra peace of mind can make all the difference.
Wishup or VA.Care: Which One’s Right for You?
So, Wishup or VA Care - which should you choose? If you're looking for a virtual assistant who’s healthcare-ready, tech-savvy, and can jump in within 60 minutes, Wishup is hands-down the better option. Their VAs are trained across 120+ tools, sourced from the top 0.1% of applicants, and come with a 7-day, no-questions-asked refund policy — so you're never locked into a commitment you're unsure about. The pricing is clear, the tracking app is client-friendly, and scaling up your support team is fast and flexible.
On the other hand, VA Care’s offerings remain vague. While they provide full-time VAs starting at $1,120 per month, they don’t disclose anything about onboarding speed, talent quality, tool expertise, or client-side tracking — and they don’t offer a refund or trial period. In short, Wishup gives you peace of mind, predictable pricing, and immediate productivity. VA Care, while potentially useful for specific roles, leaves too many unanswered questions. If you want real value from day one, go with Wishup.
Have you made your decision?
👉 Book a Free Consultation Today and hire your medical VA in just 60 minutes.