Need a virtual assistant (VA) who gets healthcare?

"Our VAs are smart, up to date on all the software we use, and problem solvers along with us," says Trish O'Brien, NJ healthcare business owner.

That last part is critical. Because in healthcare, you don't just need task-doers - you need partners who understand the stakes. When appointments stack up, systems crash, or billing errors pile in, your VA should be part of the solution.

That's why more practices are looking to hire healthcare virtual assistants from either Wishup or My Mountain Mover..

We compared both through the lens of real medical practices. Let’s find out who actually delivers when your clinic's reputation is on the line.

(No hype. Just the healthcare-specific insights you need.)

Service Comparison: An Overview

Need the gist first? Check out this quick comparison of Wishup vs My Mountain Mover before we go deeper.

Wishup - My Mountain Mover Alternative

Wishup is a stronger alternative to My Mountain Mover healthcare virtual assistants based on the following numbers achieved since its inception. 

• ✅ 99% reliability rate in meeting deadlines.
• ✅ Saved 850000+ hours for busy entrepreneurs. 
• ✅ 2000+ tasks managed monthly.
• ✅ 1500+ high-ownership virtual assistants to choose from.
• ✅ Top 0.1% talent that’s ready to start.
• ✅ 55+ industries served, including healthcare. 
• ✅ Expertly aligned with 900+ global founders in 2025.
• ✅ 98.8% client satisfaction rate.

Wishup Virtual Assistants - Helping $2M NIH-Funded Projects Run Smoother 

Lactiga Inc., a biotech company developing a new medicine called LCTG-001, has teamed up with the Icahn School of Medicine at Mount Sinai to study its use in treating COVID-19. The research will be led by Dr. Rebecca Powell, an infectious diseases expert, and she has received a $2 million grant from the National Institutes of Health (NIH) to move the study forward.

Behind the scenes, Dr. Rikin Mehta (co-founder of Lactiga), who had a full plate of research, partnerships, and operations, turned to Wishup for virtual assistant support. His VA helped streamline daily tasks, organize communications, and free up valuable hours so he could focus on making breakthroughs like this one happen.

Hiring Speed of Healthcare Virtual Assistants

Between patient calls, urgent chart updates, and that mountain of paperwork, the last thing you want is to wait weeks for a healthcare virtual assistant (VA) to join your team.  

So, how do Wishup and My Mountain Mover deliver when it comes to getting that much-needed support in your hands?

Wishup: Your Healthcare VA in 60 Minutes (Seriously, 60 Minutes!)

Ever wished you could have a team member just pop into your practice with zero hassle and immediate help? Well, that's what Wishup offers. 

In just 60 minutes, you can onboard a pre-vetted healthcare virtual assistant and get to work. The whole process is designed for speed. You simply choose the VA you need, pay, and boom! Your VA is ready to jump in and support you, without all the typical hiring and HR delays. 

All the virtual assistants come pre-trained by healthcare professionals, so they’re ready to tackle tasks like managing patient data, coordinating insurance, and updating charts right away. 

My Mountain Mover Virtual Assistants: Will You Be Waiting Forever?

My Mountain Mover takes time to know your role requirements and match candidates, but the timeline isn’t exactly crystal clear. You’ll need to send your role requirements over, and then they’ll get to work curating potential candidates. However, you don’t really know how long this whole process will take.

You might even be wondering: 

How long will it take for me to find a VA? Is it a few days, a few weeks? 

When your patient charts are backed up, and your team’s scrambling to keep up, the last thing you want is to be left wondering when help will actually arrive.

Verdict: No Time to wait? Wishup is the clear winner! Get a trained healthcare virtual assistant in as fast as 60 minutes. Speed matters. 

Talent Selection: Who Gives Medical VAs of Top Quality? 

The last thing your virtual assistant should do is call every 10 minutes with questions about basic tasks, or worse, struggling to navigate your EMR system when it’s supposed to be second nature for them. So, when it comes to talent selection, how do Wishup and My Mountain Mover perform?

Wishup: Only the Best 0.1% of Medical Virtual Assistants 

If you need someone who already understands the ins and outs of healthcare, from managing patient data to handling insurance claims, that’s where Wishup shines. 

Their VAs go through an intense 6-stage vetting process, and only the top 0.1% of candidates make the cut. Also, these 0.1% of VAs come with a minimum of 3-5 years of hands-on experience (some of them with healthcare experience too!)

Assistants without healthcare experience are trained by former healthcare practitioners or by other experienced medical virtual assistants. 

Basically, you get to select from a pool of assistants who have been there, done that, and know exactly what your clinic needs. 

Whether it's HIPAA protocols, EMR/EHR systems, billing, appointment coordination, or chart updates, Wishup VAs are ready to roll from day one. They’ll be fitting right into your workflow and freeing up your time.

My Mountain Mover Virtual Assistants: Top 2% of Applicants, but What’s the Real Training Like?

My Mountain Mover also prides itself on selecting the top 2% of applicants. But while they promise high selectivity, the details are a little fuzzy. They don’t share much about what exactly their training entails, who’s doing the training, or the specific qualifications these healthcare virtual assistants need to have.

The lack of transparency means there could be a steep learning curve for your VA to adjust to your clinic's specific needs.

Verdict: The proof is in the details, and that’s where Wishup truly excels. Their VAs are hand-picked, trained by healthcare professionals, and ready to dive into your practice with a level of expertise that’s hard to beat. Don’t settle for anything less than elite.

Special Skills: Can Your VA Juggle AI, EHRs & Automation Tools Like a Pro?

Imagine having a healthcare assistant who can automate half that chaos while sipping coffee and smiling. Sounds dreamy, right?

In 2025, just being “good with email” doesn’t cut it. Your virtual assistant has to know their way around EMRs, AI tools, billing software, and the zillion platforms that keep your practice running fast. 

So let’s see who’s ahead in the tech game - Wishup or My Mountain Mover?

Wishup: Trained on 120+ Tools, Including the Coolest AI and Medical Platforms

Wishup doesn’t just give you a just a virtual assistant. They hand you a tech-savvy wizard in scrubs. Their medical virtual assistants are trained on 120+ tools, including 50+ AI apps (yep, ChatGPT is on that list) and 70+ no-code platforms like Zapier, Trello, Notion, and Canva. 

But here’s the part you’ll love as a healthcare pro: they’re also trained in 10+ healthcare-specific platforms. Think EHRs, EMRs, practice management tools, and even prescription automation systems. Some of them can be found below. 

• Want an automated post-discharge text sent to every patient 48 hours after surgery? Done.
• Need a custom billing tracker that alerts you if something’s pending? Already built.

So, instead of you training a VA, you just tell them once, and they make it happen.

My Mountain Mover Virtual Assistants: Some Tools? Maybe. But No Cheat Sheet Provided.

My Mountain Mover says their VAs handle tasks like data entry and record management, but there’s no detailed list of tools they actually know. Are they fluent in Athenahealth? Can they automate a task in Zapier? Do they know how to generate AI-based medical summaries or customize appointment flows? We don’t know. And that’s the issue.

You might find yourself in that awkward space of having to train your assistant on the tech that keeps your clinic running. Not ideal when you’re already juggling patients, charts, and a dozen emails from insurance reps.

Verdict: If you’re ready to work smarter (not harder) and want a VA who’s tech-ready from day one, Wishup is the way to go. Wishup’s healthcare virtual assistants walk in with a toolbox full of skills and know how to use every one of them. With My Mountain Mover, the talent may be there, but without transparency on their tech capabilities, you’re left hoping they’re up to speed.  

Price Check: Are You Getting a VA or Accidentally Hiring a Whole Employee?

When you're hiring help, the last thing you want is to be blindsided by surprise costs or feel like you’ve onboarded someone who needs you to train them.

So let’s break this down, doctor-style: no jargon, no fluff.

Wishup: Straightforward Pricing That’s Actually... Straightforward

The cost of a healthcare virtual assistant starts from $9.99 per hour. There are two flexible monthly pricing plans too - $999/month for a part-time VA (20 hours/week) and $1,799/month for a full-time VA (40 hours/week). 

And what’s included at that price? 

A pre-trained VA who understands healthcare, knows their way around EHRs, is pre-trained on 120+ tools, familiar with HIPAA policies, and shows up ready to work on day one. 

You also get a dedicated account manager (basically your VA’s VA) for free of cost. 

Whether you’re a busy dermatologist, an overbooked primary care doc, or a mental health practitioner trying to scale your practice, regardless of your healthcare specialty, there’s a plan that fits your flow and your budget.

My Mountain Mover Virtual Assistant Cost: Unclear Pricing! 

My Mountain Mover has not listed the pricing on their main pages. You have to book a call to even get a ballpark figure. But, according to salary.com, their healthcare VAs make about $38,861 a year on average - that’s around $19 an hour. So, it’s safe to say you’ll be charged more than that, so the company can make a profit. But Wishup offers healthcare virtual assistants starting from just $9.99/hour who are pre-trained on 120+ tools. 

Verdict: If you prefer your pricing like your diagnoses - clear, specific, and backed by experience - Wishup wins this round. Transparent and flexible pricing with no hidden fees or confusing fine print. 

Who’s Handles More Tasks for The Money? 

Your virtual assistant should be capable of juggling insurance calls, updating EMRs, following up on labs, rescheduling last-minute no-shows, and maybe, just maybe, finding time to eat something that isn’t coffee.

So the big question: Can your virtual assistant do all of that? 

Wishup: Your One-Stop Medical Sidekick (Admin, Clinical and Tech Tasks)

Wishup’s medical virtual assistants are like the Swiss Army knives of healthcare support.

They can jump right into:

• EMR documentation without needing hand-holding.
• Insurance coordination that doesn’t result in an “Oops, I’ll check with the provider.”
• Lab follow-ups and appointment setting that don’t clog your front desk.
• Medical billing without creating a spreadsheet nightmare.
• And yes, they can even answer basic patient queries like, “What time is my follow-up again?”

Bonus moves? They don’t stop at clinical admin. Wishup’s healthcare VAs can also help with backend operations like invoice processing, email triage, and data reporting. Even if you are a therapist, plastic surgeon, dietician, or any other healthcare professional, they've got everything covered.

Here’s the list of all the tasks they can perform. 

Check if this sounds like your wishlist.

If you have a specific task that’s not found in the above list, get in touch with our virtual assistant managers.

Also, as they are pre-trained on 120+ tools, automating workflows using tools like Zapier wouldn’t be a problem. 

So whether you’re a solo therapist with a packed calendar or a bustling paediatrician operating multiple clinics, their assistants fit in like they've always been there.

My Mountain Mover: Handles the Basics

My Mountain Mover virtual assistants also offer support with insurance verifications, charting, medical billing, and a lot of other healthcare operations. But here’s the catch: they don’t guarantee much about non-clinical or tech-related tasks. No clear info on automation help. No mention of platforms like Zapier or handling operations beyond the clinic. 

Which might leave you wondering: “Will I need to hire another person to manage that side of the practice?”

Verdict: If you want a healthcare virtual assistant who’s more than just an admin (tech buddy + your backend buffer + your right-hand on all things operations), Wishup wins.

Replacement Policy – What If Your VA Isn’t the Right Fit?

You know that feeling when a new team member just doesn’t click? Maybe they’re not keeping up with the pace of your clinic, or their communication style doesn’t gel with yours. It happens! But in those moments, how quickly can you pivot and move forward?

Let’s see who makes it easier to reset.

Wishup: No-Guilt Free Replacements with Zero Hassle

Wishup keeps it drama-free. If it’s not working with your new healthcare virtual assistant, just message your account manager. No lengthy explanations, no awkwardness. You can request free replacements anytime. And here’s the best part: they’ll onboard the new VA for you so you’re not scrambling mid-shift.

Quick, painless, and handled for you.

My Mountain Mover Virtual Assistants: Undefined VA Replacement Policy?

There’s no clear information about replacing a My Mountain Mover virtual assistant. Will your replacement request will be approved, will you need to re-do the whole interview process for days or will you be outright denied? No clue!

Verdict: Wishup gives you a built-in backup plan. If it’s not working, they fix it fast. No red tape, no delays. 

Can You Track What Your VA Is Doing… While You’re Charting Between Patients? 

You’ve got patient charts to update, labs to review, pre-authorizations to approve, and somewhere in between, you’re thinking: “Wait… what’s my VA working on right now?”

Can you get a quick update? 

A bird’s-eye view of their tasks? 

Or are you stuck waiting on an email reply while you're juggling five other things?

Wishup: Free VA Workforce Management App (Worth $299/Year)

When you work with Wishup, you’re not flying blind. You get access to a Client Dashboard - basically your mission control center for all things VA.

Here’s what it gives you:

• ✅ Task progress (so you know what’s done and what’s in the works)
• ✅ Hours logged (no surprises at the end of the month)
• ✅ Real-time updates (check in during a coffee break between consults)
• ✅ Built-in chat (no more digging through email threads)

Imagine this: You’re sipping your first real coffee of the day (finally!), and with two clicks, you see that your VA just scheduled your CME renewals, followed up with that tricky vendor, and is drafting a policy update. That’s peace of mind.

Bonus Perk: Even if you forget to check the app (because, you know, life), your account manager sends email summaries. So you're still in the loop, without lifting a finger.

My Mountain Mover VAs: No Tracking Options

My Mountain Mover does not offer a client-facing dashboard or management tool. What does that mean for you? Well, you’re probably relying on:

• Waiting for your VA to send manual updates
• Emailing back and forth (in between surgeries, yikes) with the VA managers
• Hoping they’re on track, but not really knowing

That might work for some. But if you're running a busy clinic, keeping up with insurance madness, or managing staff turnover, guessing isn’t a strategy.

Verdict: Wishup hands you the controls. You know exactly where your VA stands. Whether you're in the clinic, in the OR, or sneaking bites of lunch during a 10-minute window!

Scalability – Can You Grow Your VA Team Without the Growing Pains?

Let’s say things at your clinic just blew up. More patients, more paperwork, and suddenly, your single VA is struggling. You’re not ready to hire in-house, but you definitely need backup… like, yesterday.

So, which service lets you scale fast without jumping through hoops?

Wishup: Add Another (or many) Healthcare VAs in 60 Minutes

Wishup gets that scaling a practice is not a “wait and see” situation. Whether you’re a solo doc adding a second location or a multi-provider clinic drowning in admin, they make it ridiculously easy to grow your support team. 

Here are your three no-headache scaling options:

1. Need an extra VA today? You can add one (or three) in under 60 minutes. Just pick from their pre-vetted, trained medical VAs, and get ready to work with your new hires. Same day!
2. Want to interview before deciding? No problem. Set up a quick call with their growth team, meet your VA candidates, and hire the one you click with.
3. Not sure what kind of help you actually need? Your account manager will analyze your workload and recommend the right type of VA. It’s like ordering support à la carte, but for your clinic.

Scaling with Mountain Mover Healthcare Virtual Assistants? No Clear Info.

What if your workload doubles overnight? Well, My Mountain Mover doesn’t offer clear answers. There’s no public information on how fast you can add more VAs, whether they’re ready to go immediately, or if there’s a streamlined process to grow your team.

That might mean extra back-and-forth, another round of interviews, and delays that your patients (and you) really can’t afford.

Verdict: Wishup is the obvious choice as they have a tailored scalability support plan. 

Where in the World Is Your VA? (And Why It Matters More Than You Think)

Here’s the truth: location = cost, communication style, culture fit, and even work ethic.

So let’s break down who’s hiring from where, and what that means for your practice.

Wishup: Global Talent, Local-Level Performance

Most of Wishup’s medical virtual assistants are based in India (many with STEM or healthcare-adjacent backgrounds). Some are even available in the U.S., if you prefer local time zones or native cultural nuance.

Here’s what makes this interesting for your practice:

✅ English fluency? Crystal clear. Their VAs speak and write in fluent English. No awkward phrasing, no misunderstandings.

✅ Trained for the U.S. healthcare world. We're talking HIPAA familiarity, EMRs, and insurance forms. They’re not learning on the job.

✅ Cost-effective, not “cheap.” Thanks to geo-arbitrage (fancy word, but you get it), you’re paying India rates for U.S.-level skills. 

✅ Clients genuinely love them. Many practices say their Indian VAs are more technically efficient and dependable than local hires. Just focused, consistent support with a great attitude.

My Mountain Mover Virtual Assistants: Philippines-Only Talent Pool

All of My Mountain Mover’s healthcare VAs are based in the Philippines. It isn’t inherently a bad thing, but it offers less flexibility. You can’t choose between regions or time zones. And if something doesn’t work out, there aren’t many backup options. 

Filipino VAs are generally more affordable, but My Mountain Mover charges on the higher side. For a lesser price, you could hire one or two Indian healthcare virtual assistants from Wishup. 

Verdict: If you’re looking for high-performing, well-trained VAs at reasonable rates with geographic options, Wishup is hard to beat. My Mountain Mover may work for some, but with only one hiring region and premium pricing, you’re paying more for less flexibility.

So, Wishup or My Mountain Mover – Who’s Built for Busy Healthcare Professionals?

If you want speedy onboarding, real-time task tracking, 120+ tools trained talent, a 3-day free trial, and flexible support that adapts to your practice, go with Wishup. If you’re okay with a longer hiring process, limited visibility, and a more rigid setup, My Mountain Mover might work for you.

👉 Book a Free Consultation Today and hire your medical VA in just 60 minutes — no paperwork marathon required.

Frequently Asked Questions

Is My Mountain Mover a legit company?

Yes, the company is legit. They’re based in California, run by Amanda Desuacido (CEO). Their main office is located at 333 City Blvd West 17th Floor, Suite 1734, Orange CA, 92868 but their virtual assistants work from the Philippines.

How much does My Mountain Mover cost per month?

They don’t list prices on their website. You have to book a call to find out. But salary.com claims their VAs make about $38,861 a year on average, which is around $19/hour. That means your cost would be higher, so the company makes a profit. Wishup, on the other hand, starts at just $9.99/hour. Plus, Wishup healthcare VAs are pre-vetted and pre-trained on 120+ tools. 

How much does My Mountain Mover charge per hour?

They don’t say the hourly rate on their site. But based on salary.com data, their VAs make about $38,861 a year on average, which is around $19/hour. So, the actual cost to you would be higher. But Wishup’s hourly rate starts at just $9.99. Plus, Wishup healthcare VAs are pre-vetted and pre-trained on 120+ tools.