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Wishup vs HelloRache: Finding the Right Healthcare Virtual Assistant for You

If you’re in the market for a HelloRache medical virtual assistant alternative that gives you more but costs less, you’ll love Wishup.

Prachi Bisht

• 13 min read
Wishup vs HelloRache: Finding the Right Healthcare Virtual Assistant for You

Healthcare professionals are stretched thin, from doctors and dentists to therapists and pediatricians. Virtual Medical Assistants (VMAs) promise relief, but which service truly has your back?

In this article, I’m going to compare two great options in the healthcare virtual assistant space, Wishup and HelloRache, so that you can zero in on the best choice for your business.

Why Wishup Beats HelloRache Virtual Assistant

Wishup is HelloRache's alternative that’s affordable, and packed with more features to help you save time, money and 10X your productivity.

Free Trials That’ll Make You Do a Double Take

Only Wishup offers a 3-day free trial. Imagine trying out a service for a full 72 hours without spending a dime on something HelloRache just can’t match. It’s like test-driving a Ferrari when your neighbor is still stuck in a clunker.

$100 Off? Yes, Please!

That initial $100 discount on your first hire is not just a saving. It’s a warm welcome to a service that values your business. It’s the kind of bonus that makes you wonder why you ever settled for less.

Free App Management Worth $299: It’s On the House!

Wishup’s Growth Engine Plan doesn’t just provide a top-tier virtual assistant. It comes with a free, AI-powered workforce management app worth $299.

This employee productivity tool is your command center for productivity, something HelloRache doesn’t even dream about.

Six Steps to Perfection: Our Rigorous Vetting Process

Only the best make the cut. With a 6-step vetting process ensuring you work with the top 0.1% of talent, Wishup is all about quality and precision. Your virtual assistant is not just another hire. They’re well-trained, highly qualified professionals ready to tackle your unique challenges.

Flexibility That Flexes With You

From customizable plans to instant replacements and 24/7 support, Wishup’s flexibility makes it the go-to for evolving business needs. Why settle for a one-trick pony when you can have a full circus of talent at your disposal?

Introducing: The Two Competitors

In the blue corner, we have Wishup.

We don’t let you settle for the candidates your competition rejected

  • 10X Better candidates to choose from
  • 80% Faster hiring lets you get a medical virtual assistant in 60 minutes
  • 100% More time to focus on your business

Wishup provides you with the top 0.1% of medical virtual assistants(VAs) trained by ex-healthcare practitioners. From prescription refill processing to patient care management, Wishup provides you with a complete suite of virtual medical assistant services like

Suppose you need a virtual assistant for photographers, coaches, content creators, Airbnb property managers, therapists, dermatologists, pediatricians, plastic surgeons, etc. You name the industry, and we have a virtual assistant tripe-vetted and pre-trained for you.

At Wishup, we pride ourselves on producing “digitally fluent” medical virtual assistants. All Wishup virtual assistants are trained in 70+ no-code tools and 50+ AI tools right out of the gate​.

This means your healthcare virtual assistant is likely already familiar with (or certified in) tools like AdvancedMD, eClinicalWorks, Raintree, Fusion, TherapyNotes, Zoom, Google Meet, Google Workplace, Excel, MailChimp, ChatGPT, etc.

Wait a minute. What if I need my healthcare virtual assistant to learn our specific Electronic Medical Record (EMR) software?

Odds are they’ll pick it up quickly or might even have seen it before. So you don't have to change your workflow to suit the virtual assistant; the VA flexes to fit yours.

Before we jump into learning about HelloRache.

Here's a disclaimer: Wishup is the best alternative to Hello Rache virtual assistant.

It would be foolish of me to say this, but that's what our clients have to say,

Patricia O'Brien from Springboard Pediatric Therapy quotes.

I had a terrible experience working with Hello Rache's virtual assistant. It's more pain than it's worth, and then I switched to Wishup. Since day one, these people have been exceptional. Wishup blows the competition out of the water. We have been so impressed with their virtual assistants.

When your practice’s reputation and efficiency are on the line, you want the service with consistent five-star reviews, not one that’s a toss-up.

Here's how our client grew his company by 10X by outsourcing to a virtual assistant.

This is how we win customers by delivering exceptional services.

Now, in the red corner, we have HelloRache.

Hello Rache is a dedicated platform for providing medical virtual assistant services that include,

HelloRache covers the core needs of a medical practice’s admin side. It is perfect for doctors, dentists, or vets who need charts done and calls answered.

But what if you need support beyond the exam room?

Wishup’s approach is to be your all-in-one remote assistant service. We serve 55+ industries, including real estate, CPA firms, startups, and e-commerce, in addition to healthcare.

Before we dig deep into Wishup vs. HelloRache virtual assistant. Here’s a bird’s-eye view of all the features and cost of both virtual assistant companies.

Plan Features Wishup Hello Rache
HMA Onboarding Time ✅ 60 minutes ✅ 1 to 2 week
Pricing Plan ✅ $9.99/hr ✅ $9.50/hr
Free Trial ✅ 3 days ❌ No Free Trial
Discount ✅ $100 OFF and free consultation ❌ No
Purchase System ✅ Secure Purchase System ✅ Flat Rate
Applicant Selection ✅ 0.1% ❌ Unclear
Working Hours Two options:

✅ 20 hours per week (five business days)

✅ 40 hours per week (five business days)		 ❌ Not Mentioned
Money-Back Guarantee for Unsatisfactory Service ✅ Yes ❌ No
Replacement of HMA ✅ Yes ✅ Yes
Sign a Non-Disclosure Agreement (NDA) ✅ Yes ✅ Yes
Backup for HMAs on Leave ✅ Yes ❌ Unclear
Use Your Own NDA ✅ Yes ❌ Unclear
Cultural Fit ✅ Yes ✅ Yes
Time Zone Availability ✅ Flexible ✅ Flexible
Task Management ✅ Using Free Employee Management App ❌ No
Security, Privacy, and Confidentiality ✅ Yes ✅ Yes
Aptitude Test ✅ Yes ❌ Unclear
Personality Test ✅ Yes ❌ Unclear
Cognitive Test ✅ Yes ❌ Unclear
English Test ✅ Yes ❌ Unclear
Email Writing ✅ Yes ❌ Unclear
Training ✅ Yes ❌ Unclear
Dedicated Account Manager ✅ Yes ❌ Unclear
Knowledge Transfer ✅ Yes ❌ Unclear
Health Insurance of HMAs ✅ Yes ❌ Unclear
Global Talent Pool ✅ Yes ❌ No
Expertise in AI Tools ✅ 50 + ❌ Limited
Expertise in No-code Tools ✅ 70+ ❌ Limited
Ongoing Assistant Training ✅ Yes ❌ No
Satisfaction guarantee ✅ Lifetime ✅ Yes

Service Offerings: Specialization vs. Versatility

Wishup: Beyond the White Coat

With Wishup, you’re not just getting a healthcare assistant. You’re getting a multi-dimensional office solution. Here’s the rundown:

  • Comprehensive Administrative Support: From handling patient records and appointment scheduling to managing insurance verifications, credentialing, and even claim processing, Wishup’s medical virtual assistant covers it all.
  • Expertise Beyond Healthcare: Need help with lead generation, social media management, or bookkeeping? Wishup’s VAs are trained in more than 200 skills.
  • Advanced Technology Integration: With access to 50+ AI and 70+ no-code tools, your VA can streamline operations using the latest tech.
  • Customizable Plans: Whether you’re a small clinic or a large multi-specialty practice, Wishup offers flexible plans like the Kickstart Plan (4 hours/day for $999/month) and the Growth Engine Plan (8 hours/day for $1799/month) that include added perks like a free workforce management app (valued at $299) for teams needing enhanced collaboration.
  • Risk-Free Trial & Exclusive Discounts: Not sold yet? Try it risk-free with a 3-day free trial. And once you’re convinced, enjoy a $100 discount on your first hire.

HelloRache: The Healthcare-Only Playbook

HelloRache is built specifically for the healthcare sector. Here’s what you get:

  • In-Room Charting & Medical Transcription: A dedicated team focused on charting during patient visits, ensuring records are accurate and up-to-date.
  • Referrals, Phone Calls, & More: Their assistants are trained to manage routine administrative tasks, helping clinics keep the flow smooth.
  • HIPAA-Trained Personnel: Security is non-negotiable in healthcare. HelloRache ensures that every assistant is well-versed in HIPAA compliance.
  • Affordable Pricing: At $9.50 per hour, the service is budget-friendly, making it attractive for smaller practices with a narrow focus on core medical documentation.

But if you’re expecting a service that goes beyond just healthcare documentation—say, a tool that also handles your back-office operations, marketing, or even financial tasks, HelloRache falls short.

Free Trial

Wishup Virtual Assistant

Offers a 3-day free trial to ensure you’re satisfied with the service before committing.

HelloRache Virtual Assistant

It does not offer a free trial, so it requires a substantial upfront investment.

Onboarding Process

Wishup Virtual Assistant

Virtual assistants are ready to start within 60 minutes, minimizing downtime.

HelloRache Virtual Assistant

The onboarding process can take 2-4 weeks and often involves a waitlist.

Check out our in-depth review:

The Pricing: Dollar for Dollar, What Do You Get?

Wishup: More Bang for Your Buck

Wishup might start at just $9.99 per hour, a mere cent more than HelloRache, but what you get is the jack of all trades virtual assistant:

  • 3-Day Free Trial: Yes, you read that right. Experience the service with zero risk. Use these 72 hours to see firsthand how seamlessly your business operations can run with a dedicated VA by your side.
  • $100 Discount on First Hire: That’s an immediate saving that makes switching over to Wishup even sweeter.
  • Free Workforce Management App: Integrated into the Growth Engine Plan, this AI-powered office management app (valued at $299) is absolutely free. This tool helps streamline team collaboration, task tracking, and overall productivity. Something Hello Rache doesn’t offer.
  • Flexible, Customizable Plans: Whether it’s the Kickstart Plan for smaller needs or the more robust Growth Engine Plan designed for intensive daily operations, Wishup’s pricing structure adapts to your practice’s growth.
  • No Long-Term Contracts: Enjoy the flexibility of canceling or upgrading as your needs evolve. No hidden fees or binding agreements.

Hello Rache Virtual Assistant: Affordable, But Here’s the Catch

HelloRache’s pricing model is straightforward, starting at a flat price of $9.50 per hour with no minimums, no contracts, and no setup fees.

Sounds simple, right?

But simplicity often comes at the cost of flexibility.

While the price is appealing for its focus on healthcare-specific tasks, you’re also paying for limitations:

  • Service Scope: Restricted to charting, transcription, and a handful of administrative tasks.
  • Lack of Scalability: Once your practice needs expand into areas like digital marketing or enhanced customer support, you’ll quickly outgrow Hello Rache.
  • Customer Support: No round-the-clock assistance, meaning if a crisis strikes after hours, help may be just out of reach.

When you compare these pricing benefits side by side, it’s clear that Wishup’s slightly higher rate is a steal, considering the extra features and the robust support system it provides.

Talent & Vetting: Quality That Speaks for Itself

Wishup: 6-Step Vetting Process for Hiring the Top 0.1% Talent

Quality matters, and we prove it by putting every candidate through a rigorous 6-step vetting process designed to sift out the top 0.1% of talent. (That’s a 1 in 1,000 acceptance rate; by comparison, Harvard’s undergrad acceptance is about 5%! Wishup is picky.)

We test for aptitude, communication, and a host of skills. All Wishup virtual assistants are college graduates with at least 3 years of work experience.​

Additionally, at Wishup, you get a dedicated account manager who oversees and continues to upskill your virtual assistant on the job​.

So you kind of have a coach in the background, ensuring your virtual assistant is meeting expectations and has the resources to learn anything new.

If your tasks require, say, learning a new billing software, our training team will help train the virtual assistant for you. It’s a managed service, not just a matchmaking service.

HelloRache Virtual Assistant: Narrowly Sourced

HelloRache’s medical virtual assistants are certainly competent, but they might be more limited to traditional medical assistant duties.

As one reviewer noted, “everyone else should consider reviewing a few more sites” if they need more than just basic help.​

Technology & Tools: Working Smarter, Not Harder

Wishup: Powered by Next-Gen Tech

Wishup stands out with its commitment to integrating modern technology into every aspect of its service:

  • 50+ AI Tools & 70+ No-Code Platforms: These aren’t just buzzwords—they’re real tools that help your VA optimize workflows, automate repetitive tasks, and provide insightful data analysis.
  • Free Workforce Management App: As part of the Growth Engine Plan, you get access to an AI-powered app (worth $299) that manages your team’s tasks, schedules, and productivity. It’s like having a personal assistant for your entire team, keeping everyone on the same page 24/7.
  • Cloud-Based Efficiency: All tools and processes are cloud-integrated, ensuring your operations run smoothly from anywhere in the world.

This technological edge means that with Wishup, you’re not just getting a virtual assistant. You’re getting a digital partner that evolves with your business.

HelloRache Virtual Assistant: Traditional Tools for Traditional Tasks

HelloRache relies on tried-and-true methods, focusing on essential healthcare tools and platforms:

  • EHR Systems: Specifically, those used for live charting and transcription.
  • Basic Communication Tools: Handling phone calls, faxes, and emails.
  • Limited Digital Tools: While their assistants are HIPAA-compliant, there’s little emphasis on leveraging cutting-edge technology to streamline operations beyond basic documentation.

While these tools are effective for the tasks at hand, they don’t provide the digital leverage needed to manage a fast-evolving practice in today’s tech-driven world.

Customer Support & Reliability: Always Got Your Back

Wishup: Support That Never Sleeps

Wishup understands that your business doesn’t pause when the clock strikes five. That’s why they offer:

  • 24/7 Customer Support: With dedicated account managers and VA managers, help is always just a call or click away.
  • Instant Replacements: If your VA isn’t a perfect match, Wishup provides an immediate replacement—no questions asked, no downtime.
  • Money-Back Guarantee: Not satisfied? Their risk-free policies ensure that you’re never stuck with a service that doesn’t meet your expectations.
  • Proactive Management: With a free workforce management app that keeps your team connected and on task, you’re always in the loop about what’s happening, even during off-hours.

This level of support and reliability means that with Wishup, you’re truly investing in a partner who’s committed to your success around the clock.

HelloRache Virtual Assistant: When the Clock Strikes 5, Who’s There?

While HelloRache offers reliable service during standard business hours, their support has its limitations:

  • Limited Availability: Their customer service isn’t round-the-clock. If an emergency strikes after hours, you might be left scrambling.
  • Basic Communication: Support tends to be reactive rather than proactive, meaning you’ll have to wait for issues to arise before they’re addressed.
  • Healthcare-Only Focus: Their expertise is confined to the medical field, so any questions outside the realm of clinical documentation might not get the comprehensive support you need.

Real Stories from People Who Made the Switch

Nothing speaks louder than the experiences of fellow professionals. So what are users of Wishup and Hello Rache saying? Let’s listen in:

Wishup’s Medical VAs have garnered glowing praise from healthcare clients across various specialties.

Here are a few standout testimonials:

Pediatric Therapy Practice

“We have found the Wishup VAs to be a key part of our team at Springboard Pediatric Therapy. Utilizing a remote admin workforce has saved us money by making sure all our physical spaces are used for billable services and created an environment with all the right, positive, and happy therapy vibes.”

Patricia O’Brian, Pediatric Occupational Therapist & Clinic Owner​

Private Medical Practice

“Wishup’s VA has successfully handled a variety of tasks for us, including email marketing, social media management, managing contractor/vendor communication, and handling administrative tasks. They have been efficient, productive, and always willing to go the extra mile. Since partnering with Wishup, we’ve experienced a significant improvement in our overall efficiency. Our VA has freed up our time to focus on providing our clients with the best possible care.”

Dr. Aleksandra Gajer, Founder, The Gajer Practice​

Healthcare Startup

“We are very pleased with the work that Wishup Virtual Assistants have delivered for us. We use Wishup to augment many aspects of our business, from research, social media to marketing. Their staff is highly educated, very responsive, and experienced... The value they provide is truly immense.”

Marvin Gouw, Co-Founder Cubit​

In Conclusion: Why You Deserve the Best

With HelloRache, you get a service that is good but with Wishup, you get a partner that’s exceptional.

The combination of the free trial, onboarding in 60 minutes, a generous $100 discount, a free $299 workforce management app, and a relentless commitment to quality through a 6-step vetting process makes Wishup the clear winner for any forward-thinking professional.

It’s time to ditch the limitations and step into a future where every aspect of your business is optimized for success.

Schedule a free consultation today and onboard your virtual assistant in 60 minutes.

Frequently Asked Questions (FAQs)

Q1: What is the main difference between Hello Rache and Wishup?


A1: While Hello Rache focuses exclusively on healthcare-specific tasks like live charting and transcription, Wishup offers a versatile, multi-industry solution that includes healthcare admin plus social media management, bookkeeping, inventory management for eCommerce, and the list goes on.

Q2: Does Wishup offer a free trial?


Yes! Wishup provides a 3-day free trial, allowing you to experience our service with zero risk before making a commitment.

Q3: How does the $100 discount work?


When you hire your first virtual assistant through Wishup, you receive a $100 discount as a welcome bonus, reducing your initial costs and giving you extra value right from the start.

Q4: What is included in the Growth Engine Plan?


The Growth Engine Plan includes 8 hours per day of dedicated virtual assistant support, plus access to a free AI-powered workforce management app valued at $299 ensuring streamlined operations and enhanced productivity.

Q5: How rigorous is the vetting process for Wishup’s virtual assistants?


Wishup employs a 6-step vetting process designed to select only the top 0.1% of talent. This rigorous screening ensures that you receive a highly qualified, multi-skilled professional who can meet your unique business needs.