Hire a Virtual Assistant for Your Cleaning Business

While you’re still replying to yesterday’s messages, your competitors hired a virtual assistant(VA) for their cleaning business and moved on.

In an industry that’s booming (the global cleaning services market is projected to grow from USD 451.63 billion in 2025 to USD 734.17 billion by 2032, exhibiting a CAGR of 7.19% during the forecast period​), competition is fierce.

And the businesses that win will be the ones that are organized, automated, and built to scale. That doesn’t happen when you do it all yourself.

It happens when you hire smart help.

A virtual assistant who can handle the backend so the business actually works while you focus on finding new customers, revenue growth, and better cash flow.

At Wishup, you get a virtual assistant trained in 50 + AI tools, including QuickBooks, HubSpot CRM, Canva, Slack, Trello, MailChimp, ChatGPT, 70+ no-code, and 200+ other essential skills important for you and your cleaning business.

Moreover, you get a support structure behind your virtual assistant at no extra cost.

This includes a backup virtual assistant who can step in if your primary virtual assistant is sick or on leave (so your business continuity is assured)​, a dedicated supervisor or account manager (often called a customer success manager) who oversees the quality of work and ensures your needs are met​, and even periodic quality audits to make sure tasks are being done to a high standard.

This 4-in-1 model (Primary VA + Backup + Supervisor + QA) means you have redundancy and oversight, eliminating the common worries of reliability.

So, What Can a Virtual Assistant Actually Do for a Cleaning Business?

A virtual assistant for a cleaning business takes care of the administrative tasks, so you don’t have to.

Not just answer phones or reply to emails, but take ownership of the low-leverage work that’s keeping you stuck.

Here's what your triple-vetted and pre-trained virtual assistant can do:

1. Answer calls, respond to emails and DMs, send estimates, and confirm appointments.
2. Book cleanings, manage staff calendars, handle cancellations, and reassign jobs without you having to step in.
3. Send invoices, track unpaid jobs, follow up with reminders, and keep QuickBooks up to date.
4. Post jobs, screen candidates, book interviews, and onboard new cleaners.
5. Request and respond to Google/Yelp reviews. Handle reputation issues before they hurt your brand.
6. Build step-by-step playbooks for recurring tasks so you stop repeating instructions.
7. Schedule posts, write captions, and even assist with small website updates.
8. Review inbound inquiries and sort which are ready to book—and which aren’t worth the back and forth.

You’re not replacing your in-house team. You’re giving yourself an operator so you can be the owner. 10X the growth of your cleaning business with the Wishup virtual assistant. Hire a VA in 60 minutes and keep the ball rolling.

What Kind of Cleaning Businesses Benefit the Most?

• Solo founders doing everything themselves
• Owners scaling to new zip codes or cities
• Teams with an overwhelmed office manager
• Franchises who want central backend help
• Anyone tired of wasting their evenings on admin

Whether you’re scrubbing three homes a day or managing 15 cleaners across two cities, a virtual assistant scales with you. You decide what to delegate.

9+ Time-Saving Tasks You Can Delegate to a Virtual Assistant for Your Cleaning Business

Let’s skip the generic virtual assistant lists and focus on what actually matters to a cleaning business owner running a busy operation. Delegate these tasks without hiring a full-time employee:

Handle Incoming Calls and Client Communication for Your Cleaning Business

The first task to delegate to your cleaning business virtual assistant is to handle incoming calls & inquiries. 

Answer your business phone line (via VoIP or forwarding) professionally during business hours so no customer call goes to voicemail. Whether it’s a new inquiry about your professional cleaning services or a client calling with a question, your virtual assistant provides prompt, friendly responses. 

They can book cleaning appointments on the spot and provide quotes for your services, resulting in never missing a potential sale due to being busy on a job​.

Follow-up on Quote Requests

Most cleaning business leads ghost after the first inquiry, not because they’re not interested, but because they don’t get a timely follow-up. Your virtual assistant can monitor incoming requests from your website or Paid ads and respond within minutes, not hours.

Schedule and Reschedule Cleaning Appointments

They’ll use your preferred software ( like Jobber or Housecall Pro) to schedule client appointments, assign the right cleaner or team to each job, and update any changes in real time.

Additionally, if a client needs to reschedule or a last-minute booking comes in, your virtual assistant will adjust the calendar and notify the affected team members immediately. This proactive scheduling will prevent chaos and keep your operations efficient​.

Prepare and Send Monthly Performance Reports

Your virtual assistant can generate a high-level dashboard each month with metrics like number of cleanings, revenue per job, repeat clients, and review scores. It helps you see what’s working and what’s not without having to dig through five different apps.

Client Follow-Up and Customer Service

Remember those follow-ups we mentioned? A college graduate virtual assistant with fluent English will stay on top of them.

After a cleaning job, your virtual assistant can call or email the client to thank them, ensure they’re satisfied, and gently ask for a review on Google, Yelp, or any other platform that you use for collecting client reviews.

If there’s no feedback, they can follow up to address any issues. By handling customer service queries swiftly, they keep your clients happy and loyal.

Managing Cleaner Schedules & Staff Coordination

If you have a team of cleaners (even a small team), coordinating their routes and shifts can be complex. A virtual assistant for a cleaning business can take over staff scheduling, making sure each cleaner’s calendar is clear and optimized. They will inform cleaners of their daily or weekly schedules, handle any time-off requests or adjustments, and find substitutes if someone calls in sick.

Billing and Invoice Follow-ups

Tired of spending evenings sending invoices or reminding clients to pay? Outsource to virtual assistants, and they will happily take this off your plate. They can use your invoicing software (whether it’s QuickBooks, FreshBooks, or Jobber’s built-in tools) to prepare and send invoices immediately after jobs are completed.

More importantly, they will follow up on unpaid invoices, send reminders at set intervals, and alert you to any accounts that require escalation. Having someone consistently on top of billing means better cash flow for your business. No more overlooking an invoice that’s 60 days overdue.

If you need help with your bookkeeping, Wishup Bookkeepers can improve the financial health of your business. You can hire them in just 60 Minutes.

Create and Update SOPs or Process Documentation for Your Cleaning Business

That operations manual you never have time to write? A virtual assistant can help create it. As they learn your business, they can document the steps for routine tasks – e.g., “How to schedule a new client,” “Steps to handle a customer complaint,” or cleaning checklists that your staff should follow for each type of job.

They’ll organize these into Standard Operating Procedures (SOPs) for you.

Create Weekly Payroll Reports

Payroll is one of those high-stakes admin tasks that eats up hours. Your virtual assistant can collect job data from Jobber or ZenMaid, calculate hours worked, track bonuses or tips, and prep weekly payroll summaries. You review and approve. It’s that simple.

Other Administrative Tasks

The list doesn’t end there. A virtual assistant can take on any repetitive or process-driven task that can be done remotely. This includes managing your email inbox (sorting messages, flagging important ones, drafting responses for you to review), organizing your Google Drive or Dropbox files, updating your cleaning business website with new info or blog posts, ordering supplies and equipment online when stock is low, and even researching and ordering uniforms or branded materials. 

They can also keep track of key metrics for your business (like logging how many jobs were completed each week or tracking client referrals) and compile simple reports. If you use a CRM to keep client info, the remote virtual assistant can keep it updated with notes from each client interaction. Essentially, they are an all-purpose administrator for any task that doesn’t require a physical presence.

As you can see, a capable virtual assistant can step into nearly every office role for a cleaning company. They act as your receptionist, scheduler, customer service rep, bookkeeper, and marketing assistant all in one.

How Much Does it Cost To Hire a Virtual Assistant for My Cleaning Company?

The cost of hiring a virtual assistant can vary depending on whether you go through a service or hire directly and the VA’s experience level. Generally, hiring an independent virtual assistant in the U.S. might range from $20 to $30+ per hour for quality help (the average is about $27.15/hour for a virtual assistant in the U.S.)​. 

However, if you hire a virtual assistant from Wishup, you get a pre-trained college graduate VA with a minimum of 3 years of experience at a starting price of $9.99 per hour​, making it very cost-effective. Additionally, you get $100 off your first hire and a 3-day free trial​.

When compared to the cost of a full-time in-house admin (which could be $3,000+ a month with salary and benefits), a VA comes out significantly cheaper while still delivering a lot of value.

Why Wishup Is the Go-To for Virtual Assistants in the Cleaning Industry

Wishup gives cleaning business owners instant access to:

1. Pre-trained, triple-vetted VAs with cleaning industry knowledge
2. 3-day free trial
3. Experts in 50+ AI tools, 70+ no-code tools and 200+ skills
4. 0.1% top-tier talent hired after 6-step screening process
5. Familiarity with Jobber, ZenMaid, Housecall Pro, QuickBooks, Canva, etc.
6. No long onboarding. Hire in 60 minutes
7. Flexible monthly plans, no hidden fees
8. A dedicated account and VA manager
9. Free access to the employee management app

We’re not guessing what your virtual assistant needs to do. We’ve already done it with hundreds of cleaning pros like you.

The End Result?

You:

• Stop being the middleman for everything
• Free up 20-40 hours a week
• See smoother bookings and happier clients
• Get paid faster
• Make space for actual business growth

And no, you don’t have to figure out “how to delegate” alone. If you need help, we can create the right structure from day one.

Bottom Line

If you're still wondering whether it’s worth hiring a virtual assistant for your cleaning business, the better question is:

How much longer can you afford to do everything yourself?

To stay competitive and sane, you need to work smarter, not just harder.

Every missed call or delayed quote is a job someone else books in a market expected to surge with demand.

Schedule a free consultation call with us today and hire a virtual assistant for your cleaning business in 60 minutes.